Funcom Communications
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Wed Aug 16th 06 ~ Mon Aug 21st 06
I wasnt around when this happened, and i gotta say...none of this makes any sense. Im not the kind of guy to suspect the first and best conspiracy theory i hear, but now i really have the feeling that FC did this only to balance out the clan > omni side xp difference.
I firmly believe that FC knows they made a mistake. I firmly believe they are looking for some loophole in THEIR story that will help them to save face. You guys will most likely never get a public apology or anything like that because of the publicity it has caused. I truely hope I'm wrong.
I'm seriously frustrated with the accusations that are flying around unmoderated.
I agree, at this point they're in serious denial because deep inside they realized they screwed up. Not just in this particular case, but also in letting themselves become so ignorant of their own game and codebase (I know that there aren't any significant coding resources left from the NW days, and the current coders scratch their head in frustration at the AO, NW and SL codebases). I think they're flat-out embarrassed by how ignorant they are now.
But the chances of getting them to admit that to themselves, much less the playerbase, are slim. Especially when it involves the nastiest public-facing GM I've heard of from any MMO.
After having every thread I've started flamed and therefor deleted (count is 3 on this subject so far), I'm giving up on posting on the AO forums about pretty much anything for now.
Have not received anymore responses from my emails to funcom in 24hours now. Last was just a simple question asking them to clarify what zone the alleged exploit took place in. Seems they are ignoring us completely now.
I also still haven't seen Mr. Higgins explain why ***** & Co. would exploit and risking being banned to go into 75% gas and avoid counter-attacks, only to then attack another CT minutes later and open all their bases up to attack anyway. I think this question really needs to be pressed upon them because it really is the one that blows their logic out the window.
We do not divulge the specifics of the findings to players, period. As stated in our EULA, we can suspend or remove players from our game at our discretion. That does not mean we do so indesciminently, but it does mean that when we take action, we are under no obligation to go into details as to our findings. All the player needs to know is that we confirmed their involvement and what punishment they will recieve.
In this instance, every person suspended was confirmed to be involved. Now that means that in some instances there are players who were not present, physically in the Longest Road and some other areas involved in the exploit. What is does mean is that every player involved was at least in contact with those doing the exploit, whether by game chat channels or otherwise. Simply being aware of the exploit as it is happening, or being involved however tangently in the coordination, is enough to bwarrant suspension.
There is no debating the facts or results of this suspension. There will be no reviews of the findings nor of the suspensions themselves. I am sorry.
This issue is now closed. No further correspondence will be engaged in by the customer service department.
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Best Regards,
Geoffrey Higgins
Funcom Support Manager
"being involved however tangently" aside from having spelling errors, is one of the most frightening things I have seen yet...
Basically, as it stands, if you are involved in any type of org hopping, or any action that would circumvent the proper 25% gas timer, then it is an exploit and we will suspend or ban anyoen involved.
Wait for the 25% timer to end and then land grab as intended, or risk suspension.
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Best Regards,
Geoffrey Higgins
Funcom Support Manager
More and more it is completely clear that he, at least, has absolutely no idea what they're talking about.
i dont trust my eyes lol
One of the areas where the exploit took place was along The Longest Road, although not all of those suspended were in that zone during the exploit. Some have been suspended for being involved, but their involvement was remote, being relegated to using chat channels to coordinate or, at the very least, associate with those involved in the exploit.
This issue is now closed. The suspensions will be upheld and no further discussion will be engaged in, from the customer service staff. I am sorry.
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Best Regards,
Geoffrey Higgins
Funcom Support Manager
If TLR3 was an exploit, and FC has logs... How the heck comes that they can't reproduce it (in one or two times) on testlive then?!? If they know the EXACT sequence of "events" from their chatlogs? Shouldn't be that hard to follow a step-by-step guide
It would be interesting to post Higgin's response on LoR for all to see how little the GMs understand the NW game mechanics, as it pretty much shows that the reason for the banning is groundless.
Ehm, org hopping happens so much, and so often, that if that was in fact the cause, then I would expect to see it a LOT more, and a lot more with omnis than clans, coz they traditionally jump more than we do.
There's no way they can prove we 'conspired' or 'all knew exactly what we were doing' by the chat logs - if anything those logs will cast doubt on our 'intention to exploit', unless carefully edited of course. So unfortunately making very clear statements in chat won't help.
Im still dubious that there was even anything wrong with what happened though, it wouldn't surprise me if GM swung ban bat, Silirrion backed FC into a corner trying to deal with mutinous playerbase by making rash statements, Geoff left to clear up mess, using policies of non-divulgence and vague statement such as 'chat logs or otherwise', and 'however tangentially' to try and appease us into believing maybe something did happen, or we would let it drop if he seemed apologetic enough (in my case).
Finding out what this alleged exploit is would be useful, as a basis on which to harrass FC over a very valid concern of getting banned unwittingly, and to make sure people can protect themselves from getting banned - if the exploit exists which I very much doubt. It seems incredibly thin and vague to me, and it's clear FC staff have an inconsistent and patchy understanding of their own game mechanics.
It's almost as if FC have been trying to put *anything* together to back up their claim we're all a bunch of lying cheats :p
I havent been replied to at all. Last email received on Monday -- an exact copy that most of the suspended received. WTB cooperation. I should just send the same email every two days till they reply.
FC have allowed LoR [Official FC forum] to become a Kangaroo court.
With the exception of the first one at TLR 3, which bugged, every single one of the 6 bases we did on Black Sunday was a perfect little gem of professional NW twink warfare, executed by 2 of the masters of the art, even if I do say so myself, and they were 100% legit in every way possible, I will set my watch and warrant on it.
There was no attempt nor intent or even wish to exploit, either stated or unstated. Setting aside matters of honor and dignity, concepts neither FC nor omnis know anything about, there was no NEED, nor any POINT, in exploiting: Omnis were weak, and their resistance was barely even worthy of the word token, and GV, AOD and NemX were all expecting to be live ALL DAY LONG, in celebration of ***** returning to us.
We did nothing wrong, and our suspension and bans were the result of 1 of 2 things: Either the GM is retarded, or he is evil.